Auditing
Quality
MAST Consultants have over 22 years experience dealing with the day to day management of UKAS accreditation which is assessed against ISO/IEC 17025 and ISO/IEC 17020 and in-house standards. We can provide the following:
- Undertake assessments to ensure that the quality of all work undertaken on your behalf meets all current guidance and legislation requirements.
- Carry out scheduled and unannounced audits of all surveys, re-inspections and clearance work undertaken on your behalf to ensure the high standards you expect are being achieved.
Responsibilities will include day to day development and co-ordination of QA/QC procedures, with a strong training and auditing element and taking responsibility for maintaining external accreditation & overall quality of the company's business. This also included the supervision and organisation of staff, work output and efficiency, health and safety, planning and problem solving.
We were also responsible for ensuring that all quality requirements are met including internal and external quality controls schemes and the responsibility for ensuring that all work carried out by analysts/surveyors meet with the requirements of the department UKAS accreditation including developing internal audit schedules and calibration of equipment records.
An important part of this role was to review, update and make appropriate amendments to the "In House" methods and quality policy if and when required.
Ensure all staff follow authorised procedures to include cleanliness of the work area, operational effectiveness, the correct use and maintenance of all instrumentation/test equipment
Audits
To ensure all work is effectively undertaken, a routine scheduled audit programme must be undertaken. This included both Technical and System audits to identify any non-conforming work and implement appropriate improvement actions if and when required.
Technical audits are particularly important to ensure that continuing high standards are maintained for all operational staff. This would include auditing during live survey work during all types of building survey and in different types of buildings. Another type of routine audit undertaken was a re-inspection audit. This is undertaken after the actual survey had been undertaken.
The auditor inspects a percentage of the original survey, e.g. 1 floor of a building. The audit is undertaken blind without any of the original site paperwork. The auditor notes any suspected ACMs and each material risk assessment. However, no samples are taken. The audit paperwork is cross checked against the original site paperwork to ensure that all suspected ACMs have been correctly identified including the condition and material risk score.
If any anomalies are identified they are investigated and appropriate corrective and preventive action is undertaken.
Trend analysis of the data obtained from all types of audits is analysed on a monthly basis and can be represented graphically. This ensures that any possible trends are readily identifiable at an early stage and appropriate preventive action is undertaken.